InfoSTEP's IT Business Management Practice

InfoSTEP's IT Business Management (ITBM) Practice provides business advisory and implementation services to help customers run their IT as a business. Our service offerings are tailored to the technology and process maturity of customer's IT environment. Our partnerships with BMC Software, SAP & Oracle coupled with our ValueInnovation driven global delivery model ensures that customers get best-in-class technologies and functional expertise with highest value at optimal costs.

InfoSTEP's ITBM consultants, trained in ITIL and other IT best practices have the expertise to help IT organizations to manage their project portfolios, service offerings, staff, budgets, suppliers and service costing holistically. Our consultants help in gathering functional and technical information related to running IT successfully and in planning the best-in-class source systems for each aspects of IT business. With more than ten implementations of ITBM solutions worldwide across industries and a strong track record in providing Business Intelligence solutions, InfoSTEP is uniquely qualified to help companies leverage their IT as a strategic value to business.

InfoSTEP's ITBM CoE (Center of Excellence) proactively develops and provides reusable templates, frameworks, interfaces, POCs and CIO dashboards IT owners. Our CoE helps in aligning packaged ITBM solutions to Customer's IT Business and provides visibility and transparency to Senior IT Executives by enabling integrity relationships to all components of IT business.

InfoSTEP is a preferred Professional Services partner of BMC Software to implement its IT Business Management suite of products. Specific to BMC Software, InfoSTEP provides the following services:

• As-is IT business process evaluation
• Strategy and road-map to implement BMC ITBM suite
• Proof of concepts and implementation
• Data integration and adapters to business applications
• Customizations to BMC ITBM suite
• Custom reports and dashboards
• Functional and technical training
• Ongoing support and help-desk

For additional information and case studies on InfoSTEP's ITBM capabilities, send an email to sales@infostep.com