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Risk Assessment of Business Processes
Case Study Brief:
Customer Profile:
- SGI is a provider of scalable, high-performance computing and visualization solutions for technical and creative users.
Business Challenge:
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Minimize time in conducting self-reviews and risk assessments for crucial business processes.
InfoSTEP Solution:
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InfoSTEP.s eLustro based solution for Controlled Self Assessment of business processes.
Customer Benefits:
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SGI is now able to complete its audits in three weeks for all of it.s 24 international subsidiaries. This enables the company to assess business risk in a timely manner.
Detailed Case Study:
Problem Description
The Audit Services group at SGI wanted to introduce web-based audits for the Controls Self Assessment (CSA) program conducted for its subsidiaries in 24 different countries. The process involves developing questionnaires for different function areas, sending questions to the participants, collecting responses and generating reports. Some of the factors that made the exercise really complex included:
Generation of large questionnaires.
Continuous enhancement of the questionnaires.
Compiling responses and completing the cycle in a three-week timeframe.
InfoSTEP Solution
Create and deploy a feedback-enabled risk assessment tool for CSA based on the eLustro platform.
SGI decided to use eLustro as an application service from InfoSTEP. With InfoSTEP's help, SGI rolled out its web-based CSA program in a mere four-week's time.
The eLustro API was put to use for building the required infrastructure on an audit server at SGI. The server was linked to eLustro-ASP servers to provide a seamless audit solution. eLustro-Adhoc was used to generate customized reports.
The sequence of events is as follows
The questionnaires are broadcasted to the countries
Reminders are sent at the end of each week
Intermediate reports are generated for auditors
The questionnaire is inactivated
Final reports are generated
Review comments are posted on the web site
Benefits
SGI is now able to complete its audit in three weeks for all of its 24 international subsidiaries.
All the audit information is archived and is available in an analytic format for future use.
If you are interested to get further information, please contact: sales@infostep.com.
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